5 Page Tagging Best Practices

We believe that effective Web analytics requires both the right big-picture strategy and a focus on the important details. The strategic part starts with making sure your online operations and analytics programs are aligned to core business objectives. Continue reading

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Magellan Mapping: New from Infinitive Analytics

Check out our new Magellan Mapping methodology, designed to help companies overcome common analytics challenges. Continue reading

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Listening & Understanding with Social Intelligence Tools

When I was a kid, my parents always encouraged me to be a good listener. They wanted me to listen to them, of course, but also to teachers, other adults, my siblings and playmates. Little did they know that one … Continue reading

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Wall Street Journal on Privacy Concerns: Is it Really that Scary?

A WSJ series about data privacy is causing quite a stir in analytics circles. In general, the articles are accurate. For instance, flash cookies are very difficult to get rid of, and we advise our clients to steer clear of … Continue reading

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Congrats to Infinitive, A Great Place to Work

Congratulations to our friends at Infinitive, which was recently named one of the Best Small Firms to Work For by Consulting Magazine. It’s the third year in a row Infinitive has been so honored. Way to go team!

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Back to School with Web Analytics Education

It’s back-to-school season all across the country, which got me thinking about just how important education is to analytics success. Because Web analytics is a fast-moving subject that evolves constantly, analytics practitioners must do a little homework to keep up … Continue reading

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Getting to a Gold Standard for Web Analytics Measurement

The announcement that the Interactive Advertising Bureau (IAB) is trying to drive toward a “gold standard for Web measurement” is good news in many ways. Theoretically, standards are a desirable goal, but implementing IAB’s standards won’t solve several fundamental challenges … Continue reading

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Soccer in America & Web Analytics Adoption at Your Company

Like a lot of people, I enjoyed watching the World Cup this summer. Everybody knows soccer is world’s most popular sport, but the game remains a second-tier sport in the U.S. Sure, millions of kids play youth soccer here and … Continue reading

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Churn Is the Enemy of Successful Web Analytics

One of the more serious challenges companies face as they seek to establish and mature their practice of analytics is “systems churn.” That is, companies regularly switch out web analytics tools and software, replacing old systems or adding new ones … Continue reading

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Apple as Walled Garden: the Risks of Exclusivity

In one of my past professional lives, I worked in IT for a mid-sized regional bank. For a number of years, we were an Apple shop. Nearly everyone used Macs, including some of our front-line staff in the branches and … Continue reading

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